Business Development Representative / Outbound BDR

About the role

Aircall is a unicorn AI-powered communications platform transforming how teams win with customers.

Come join us!

As a Business Development Representative, you’ll be an integral part of our North America Sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. It’s a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role.

Passion, drive, ambition, and commitment to the mission are all qualities our all-stars have, we win together! Our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to learn and grow within the Revenue organization and build a career with us.

This is a hybrid role based in NYC.

What you will do

• The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database
• Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads
• Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations
• Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships
• Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle
• Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest
• Use Salesforce and other best in practice tools for your daily activity and process

What you bring

• Skilled communicator: you’re an extremely clear and direct communicator, take a consultative approach, and have excellent verbal and written communication skills
• Experience working in a customer-facing position, preferably in sales, waiting tables, bartending, retail, campus services, phone banking, or experience at a tech company or SaaS start/scale-up!
• A team spirit mindset with the desire to continuously grow and learn, you want to be #1, but you want your teammates to be #2, 3, 4, 5, and 6!
• Ability to thrive in a fast-paced, hyper-growth environment: you adapt to situations on the fly while remaining calm and even-keeled as you and we grow at lightning speed
• Leadership positions within campus organizations, philanthropy, or participated in team sports, a plus!
• Attention to detail, organizational skills, and superior time management skills: you can ruthlessly prioritize and juggle competing tasks and multiple deadlines
• Ability to be autonomous, take initiative, and truly own your own success. Our team is hard-working, resourceful, and confident… and not afraid of a challenge!
• A team spirit mindset with the desire to continuously grow and learn
• An enthusiastic and positive attitude! This might be the single most important point

The salary, based on a 40 hour work week, offered is not including bonuses/commission plans, and other benefits. BDRs can expect to seemonthly commissions in addition to their base salary.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Pay and benefits

$66,300-$73,500 USD

• Key moment to join Aircall in terms of growth and opportunities
• Our people matter, work-life balance is important at Aircall
• Fast-learning environment, entrepreneurial and strong team spirit
• 45+ Nationalities: cosmopolite & multi-cultural mindset

About the company

For over a decade, we’ve believed voice builds the strongest business relationships. We bring voice, SMS, WhatsApp, and 250+ integrations together on one seamless workspace, so every customer conversation drives revenue, resolves issues faster, and builds trust. Our AI Voice Agents handle routine interactions while your team leads the conversations that matter most. Used by 24,000+ businesses worldwide.

We’re 600+ people from 40+ nationalities across Paris, London, Madrid, Berlin, New York, San Francisco, Seattle, Sydney, and Mexico City. We’re ambitious, product-driven, and execution-focused, built for visible impact, fast decisions, and real growth.

Equal opportunity and notices

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.