Inside Sales Representative

About the role

The Inside Sales Representative is responsible for supporting Mitel channel partners and helping drive revenue growth through proactive sales support, partner engagement, and business development. This role serves as a key day-to-day resource for channel partners, helping them navigate Mitel tools, programs, products, resources, and processes while identifying opportunities to increase partner engagement and sales.

What you will do

• Serve as a primary day-to-day point of contact for assigned channel partners and provide responsive, high-quality support.
• Develop strong working relationships with partners and become a trusted resource for their questions, needs, and business opportunities.
• Assist partners with product, pricing, quoting, ordering, program, and general sales-related questions.
• Help resolve partner issues by coordinating with the appropriate internal Mitel teams.
• Proactively communicate relevant Mitel programs, promotions, product updates, resources, and initiatives to partners.
• Analyze sales data and partner performance metrics to provide insights and recommendations.
• Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources.
• Proactively reach out to partners to identify opportunities, follow up on leads, and encourage sales activity.
• Support partners throughout the sales process, from initial opportunity identification through close.
• Help partners identify the right Mitel solutions based on customer requirements.
• Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion.
• Work closely with internal teams to enhance channel partner satisfaction and streamline processes.

What you bring

• Bachelors degree, or experience in lieu of education
• Additional 2+years of experience in inside sales, customer service, account management, or a related role
• Strong interest in technology, telecommunications, and channel sales.
• Excellent communication and interpersonal skills with the ability to build relationships.
• Analytical mindset with proficiency in Microsoft Excel, PowerPoint, and CRM tools (Salesforce experience is a plus).
• Self-motivated, eager to learn, and able to work independently and in a team environment.
• Strong organizational skills and attention to detail.

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• This range includes base salary plus commission; a general description of the commission structure is available upon request. The range above is inclusive of the target incentive.
• Exact Compensation may vary based on skills, experience, location, market data and existing team equity.

Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

Pay and benefits

Total Target Compensation: $66,600-$83,200

About the company

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.

Equal opportunity and notices

To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers.