Inside Sales Representative

About the role

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

Are you a driven sales professional who thrives in a fast-paced environment?

We’re looking for an Inside Sales Representative to join our growing team and play a key role in connecting businesses with our industry-leading Voice Over IP solutions. In this role, you’ll be the first point of contact for prospects, building relationships, identifying needs, and guiding them through the sales cycle. If you’re motivated by hitting targets, skilled at consultative selling, and eager to make an impact in the telecom space, this is the opportunity for you

What you will do

• Utilize a consistent contact attempt process via phone and e-mail to nurture, qualify and sell prospects generated by marketing campaigns.
• Prospect, educate and qualify leads to create sales-ready opportunities.
• Coordinate a minimum of 100 outbound sales calls daily.
• Use a consultative sales approach to determine customer needs and match services accordingly.
• Successfully manage and overcome prospect/customer objections.
• Manage pipeline of prospective customers through entire sales cycle, from first call to close.
• Keep abreast of the telecom industry and technology trends.
• Achieve pre-determined sales targets/quota.
• Find new and innovative ways to utilize AI in your day to day work.

What you bring

• 2+ years of previous sales/customer contact experience preferred.
• Proven track record of exceeding quotas and goals.
• Excellent verbal and written communication skills.
• Self-motivated and enthusiastic personality with hunter mentality.
• Excellent organizational skills.
• Experience with consultative sales.
• Highly responsive individual that thrives in a fast-paced, high-growth, dynamic, and team-oriented.
• Experience/knowledge of telecommunications industry preferred but not required.
• Previous technical sales experience preferred but not required.
• Skilled in discovery, conducting presentations, online web demos, and capturing deal progress in SFDC.
• Microsoft Office, Five9 experience a plus

This position is onsite Monday - Friday in our Newark, CA office

Pay and benefits

$72,500-$85,000 USD

This role offers a competitive compensation package with a combination of base salary and commission. The expected On-Target Earnings (OTE) for this position range from $72,500 - $85,000 annually(on a 50/50, base/commission split), with actual earnings dependent on performance against targets. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The pay range is subject to change and may be modified in the future.

• Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
• HMO's, a PPO, or HDHP(including HSA, which Ooma helps fund)
• Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
• Commuter benefits
• 401k & employer match
• Employee Stock Purchase Plan(ESPP)
• Paid time off, sick days, as well as corporate holidays observed
• Employee Assistance Program
• Life Balance benefits with Travel assistance services and Identity theft and will preparation services
• Company laptop and equipment provided by Ooma

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers.

Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained.

The base salary range for candidates within the San Francisco Bay Area is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future.

Equal opportunity and notices

All interviews are conducted via video. To be considered for a role, candidates must participate in all interviews with their camera enabled, subject to reasonable accommodation.