Sales Development Representative - Boca Raton, FL (In-Office)

About the role

Boca Raton, Florida - US

As a Sales Development Representative at Vendasta, you are the first point of contact for inbound leads, playing a crucial role in driving pipeline growth and shaping the client journey from the very first touchpoint. You’ll engage with SMBs to uncover their needs, align them with Vendasta’s digital solutions, and book qualified onboarding or sales consultations within tight timelines.

This role is ideal for someone who is confident on the phone, organized under pressure, and hungry to meet (and exceed) daily activity goals. Working in-office from our Boca Raton location, you’ll use AI-enabled tools and structured workflows to accelerate your performance and deliver value at every step.

What you will do

As a Sales Development Representative, you'll work with inbound leads and collaborate with Account Executives and onboarding teams to:

• Handle 25–30 inbound, lead-generated calls per day, qualifying prospects through structured discovery and booking meetings within 24–48 hours.
• Use guided talk tracks and AI-powered objection-handling tools to manage calls efficiently, aiming for an average call time of 12 minutes or less.
• Consistently book 4–5 qualified handoff meetings daily to maintain strong pipeline momentum.
• Maintain clean, accurate CRM records using AI-generated summaries and follow-up templates.
• Ensure meeting quality by aligning bookings with fit criteria and rebooking missed consultations.
• Adapt messaging based on product knowledge and AI-powered customer insights related to online listings, reviews, and advertising.
• Provide feedback to improve sales workflows and AI prompts, contributing to continuous process improvement.

What you bring

• You are driven, articulate, and highly motivated by measurable goals.
• With a strong sense of urgency and attention to detail, you know how to keep the pipeline moving while building trust with prospects.
• You bring a solid understanding of inbound sales strategies and the digital marketing landscape, particularly the importance of online listings, reviews, and reputation for SMBs.

Pay and benefits

Join the Vendasta team, where your well-being and growth come first. Step into a workplace that blends competitive health benefits with true flexibility, including flex time and an annual work-from-anywhere policy. Take ownership of your future with our Employee Options Program, and enjoy the little things, like daily snacks, a vibrant cafeteria, and catered Friday lunches at our offices.

About the company

At Vendasta, we’re leading the AI revolution from right here in Boca, and beyond. We work together to empower our partners and customers through our AI-powered customer acquisition and engagement platform to help them get more customers, and keep them.

We’re looking for a Sales Development Representative I who is energized by fast-paced conversations and excited to help small and medium-sized businesses grow their digital presence through high-velocity outreach and meaningful connections. In this role, you’ll play a key part in helping small and medium-sized businesses succeed, while shaping the future of AI for local economies.

We’re on a mission to build the most trusted AI-powered platform for small businesses and the partners who support them.

Equal opportunity and notices

You have excellent verbal and written communication skills and the ability to explain complex topics in a clear and engaging way. You’re tech-savvy, adaptable, and excited to use AI tools to maximize performance.