Senior Channel Account Manager, Pro A/V

About the role

This role is not eligible for immigration sponsorship

Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Samsung Display organization is currently seeking Sr. Channel Account Manager to join the Display Division. The Channel Account Executive will be responsible for managing Strategic Pro-AV Partners to grow revenue, maintain and increase Samsung market share and build lasting business relationships throughout the Pro-AV client base.

• Ability to work independently and travel within assigned Account base (up to 50% of the time).
• Channel experience with a focus on Display Products (Professional Display & LED) and Display Software Solutions (Content & Remote Management Solutions).
• Experienced in sales operations, sell-through analytics, and executive level partner engagement. Experience in CRM, such as Salesforce.com.
• Strategic thinker, imagination, creativity and foresight to conceptualize innovative approaches to promoting existing and new product solutions with the implementation skills to bring them to fruition.
• Work in a team environment, working across individual and shared objectives.
• Sound business acumen with professional written and verbal communication.
• Pipeline Management and Project Management experience.

What you will do

• Drive awareness and maintain working knowledge of Samsung’s B2B product portfolio (Smart Signage, Indoor LED, Outdoor Displays, Video Walls, interactive displays, and Solutions and Services), vertical solutions, and business market trends.
• Manage new and existing named accounts with a core focus on proactively growing sales to meet/exceed assigned quotas. Responsible for uncovering multiple business opportunities and driving net new sales revenue within the named Pro-AV account base and working those projects through all phases of the sales cycle.
• Ability to collaborate with distribution, channel partners, internal account managers, supply chain, operations, product management and marketing departments. The overall objective is to drive a greater awareness and acceptance of Samsung’s full product portfolio into strategic Pro-AV accounts while achieving sales targets across Samsung product categories. Identify, develop, maintain, and leverage key decision maker/ C -level relationships within named partner accounts.
• Perform long range business planning (1 to 3 years) to drive revenue growth by increasing product placement, driving customer satisfaction and overall market share growth against assigned revenue/market share targets.
• Provide ongoing communications and negotiations with existing customers to ensure satisfactory performance while identifying customer needs, resolving issues, and developing new business opportunities.
• Coordinates the involvement of company personnel, including support, marketing, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Identify, specify and lead enablement activities required to support assigned accounts. Report on the effectiveness of sales enablement investments.
• Maintain accurate sales pipeline reporting and strong internal alignment with operations and supply chain management, ensuring any/all deadlines are met when requested.
• Collect requirements, identify viable solutions, overcome barriers, educate decision makers and their teams, such that Samsung solutions are the preferred technologies in response to customer requirements and enable Samsung to scale.
• Provide regular performance updates, forecasts, and insights to internal stakeholders to drive strategic decision-making.
• Stay current on Enterprise market trends, competitor activities, and industry developments to proactively identify opportunities and risks.
• Create account plans through visual tools (PowerPoint) and present to leadership.
• Other duties as assigned.

What you bring

• Bachelor's Degree or equivalent experience with 10+ years of successful sales experience.
• Must possess a strong knowledge of the Pro-AV account base
• Excellent organizational and planning skills.
• Operational knowledge working on a CRM platform.
• Microsoft Office skills – PowerPoint, Word and Excel skills are a must.

Nice to have

• Sales experience in Pro-AV / Channel sales highly preferred.

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Pay and benefits

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.

Equal opportunity and notices

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves.