Senior Public Sector Partner Solutions Architect, Applied AI Partner Solutions Architecture

About the role

This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

What you will do

• Represent the voice of our public sector customers and partners; collaborate with field and central teams to bring customer feedback to product teams. Lead curation of custom feature and availability requests for unique mission and compliance-driven use cases
• Provide advanced technical knowledge to your aligned GTM teams to unblock our partners that are delivering for our government, education, healthcare, and nonprofit customers' largest and most mission-critical challenges
• Along with your extended team, own the technical bar for specialist technical artifacts and standards
• Collaborate with your GTM colleagues to provide technical insights into GTM strategy and support field marketing to execute local technical events, campaigns, and customer engagements across the public sector community
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summits, AWS re:Invent, etc.
• Guide and Support an AWS internal community of technical subject matter experts aligned to your public sector partner . Create field enablement materials for the broader SA population to help them understand how to integrate new AWS solutions into mission-driven customer architectures
• Design and deliver practice build and continual improvement to our partners' business, ensuring partners are delivering architectures and implementations that meet public sector requirements and exceed the needs of our customers

What you bring

• 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 10+ years of IT development or implementation/consulting in the software or Internet industries experience
• Knowledge of AWS services, market segments, customer base and industry verticals
• Experience with AI/ML technologies

Nice to have

• 5+ years of infrastructure architecture, database architecture and networking experience
• Experience working with end user or developer communities
• Experience working with consulting partners through solution alignment, account management, product management, program management and business development engagements
• 3+ years of public sector experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Arlington - 153,600.00 - 207,800.00 USD annually

USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually

Pay and benefits

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

About the company

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our public sector customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our government, education, and nonprofit customers with the expertise and scale needed to build innovative, mission-driven solutions for their most complex challenges.

Are you a builder with a passion for helping public sector organizations achieve their mission?

The Amazon Specialist and Partner Organization (ASP) is responsible for driving revenue, adoption, and growth across public sector customers, from small agencies and districts to the largest government, education, and healthcare organizations.

Equal opportunity and notices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.